Shipping at a glance
- Where we ship: US addresses only.
- Cost: free standard shipping on orders of $75 or more. Other rates are shown at checkout.
- Split shipments: items may ship separately, each with its own tracking number.
Shipping policy
Destinations
- United States: the options available for your address are shown at checkout.
- Outside the US: we do not ship outside the United States.
Address changes & delivery issues
- Address updates: If fulfillment hasn't started, we'll try to update it. Once a label is created, rerouting depends on the carrier and may not be possible.
- Missed/failed delivery: Follow the carrier notice to reschedule or pick up. If an order is returned to sender, contact us for next steps.
- Marked delivered but missing: Check with others at your address and neighbors, then the carrier. If still missing, contact us with the order number.
Common questions
What if tracking shows "delivered" but I don't have it?
Check around your address and with neighbors, then the carrier. If still missing, contact us with the order number.
Questions? Contact Customer Care at /contact.
