We've got you.
Discreet, judgment-free support. Most questions answered below — if not, send us a note and we'll respond within 24 hours.
Fast-track help
FAQ
How long does shipping take?
Standard orders ship in 1–2 business days and arrive within 3–7 days. Expedited options at checkout.
Is my order discreet?
Yes — plain packaging, no itemized brand names visible outside. Billing shows as 'Throbbs'.
What's your return policy?
For hygiene and safety, all sales are final. If an item arrives damaged or defective, contact us within 7 days and we'll make it right.
Can I pause my subscription?
Yes — manage pause/skip/cancel from your account. No support ticket needed.
Do you ship internationally?
Currently US-only. International coming soon — join the newsletter for updates.
Send us a note
Affiliate Program
Earn commissions by sharing Throbbs with your audience. Unique link, dashboard tracking, and promo assets.
- Competitive commission rates
- 30-day cookie window
- Monthly payouts
Influencer Program
Creators welcome. Collaborate on launches, get gifted products, and access exclusive drops.
- Gifting + performance bonuses
- Early access to new products
- Dedicated creator support
